Index
Automated System Check (Desktop only)
Use the following automated system check tools to test your system against our recommended settings:
Pre-recorded interviews: https://system-test.wepowapp.com/
Live meetings: https://system-test.wepowapp.com/live
Send the results of your test to support@wepow.com, so we can help you review the data.
Networking
Domains
| Website & mail servers | *.wepow.com |
| *.wepowapp.com | |
| Media servers | media.wepowapp.com *.media.wepowapp.com wpecfpstorvideo.blob.core.windows.net |
| Live servers | *.opentok.com |
| *.tokbox.com |
Ports & Protocols
Minimum Requirements
| Website / Pre-recorded Interviews | |||
| Port | Protocol | Transport | Description |
| 443 |
RTMPS
|
TCP |
RTMPS is the secure version of RTMP/E designed to use TSL/SSL. Required for Flash Video.
|
| 443 | HTTPS | TCP | HTTPS is a protocol for secure communication over a computer network which is widely used on the Internet. |
| Live Interviews | |||
| Port | Protocol | Transport | Description |
| 443 | WSS | TCP | WSS (WebSocket) is a protocol providing full-duplex communication channels over a single TCP connection. |
Best Experience
In addition to the minimum requirements being met, we also recommend to open the following:
| Website / Pre-recorded Interviews | |||
| Port | Protocol | Transport | Description |
| 1935 | RTMP/E | TCP | Real-Time Messaging Protocol (RTMP/E). The default protocol for playing Flash Video. |
| Live Interviews | |||
| Port | Protocol | Transport | Description |
| 3478 | STUN/TURN | UDP | Along with the minimum requirements, opening UDP port 3478 gives you a better experience.* |
*Note: If port 3478 is saturated in your Network consider opening any UDP ports within this range 1025 - 65535, this will provide an incremental performance improvement.
Bandwidth
Please take a look at the table below for minimum bandwidth requirements.
| Minimum Bandwidth Requirements | |||
| Download | Upload | ||
| Pre-recorded interviews | 256 kbps | 256 kbps | |
| Live interviews | 1 on 1 (Audio + Video) | 300 kbps | 300 kbps |
| Up to 4 users (Audio + Video) | Up to 900 kbps | 300 kbps | |
| Live recordings playback |
Minimum 512 kbps |
300 kbps | |
Third-Party Services
Wepow provides extra functionality through some third-party services. These services should be available in a standard/regular Network, however, if you are using Wepow in a very restrictive environment you might want to take a look at the following document: Third-party services
Hardware & Software
Wepow for Desktop
| Pre-recorded Interviews | Live Interviews | |
| Processor | Pentium 4 or newer processor that supports SSE2 | |
| RAM | At least 2G of RAM | |
| Hard drive | 200MB of hard drive space | |
| Operating System |
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| Browser |
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| Additional hardware |
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WE HIGHLY RECOMMEND USING THE LATEST VERSIONS OF BROWSERS AND OPERATING SYSTEMS
Wepow for Mobile Devices
| Candidate App | Employer App | Live App | |
| iOS |
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| Android |
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Note: tablets are not supported for the Employer app. |
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